The show will be open 10am – 5:30pm on Saturday 21st and 10am – 4pm Sunday 22nd October 2023.
The box office for London Snow Show is not open yet, keep an eye out on our socials and in our newsletter for updates.
Getting to the excel london
Parking is available on a first come, first served basis, using pay and display. If you are travelling to ExCeL London by road please use postcode E16 1XL to find us.
There are multiple ways of travelling to our venue: Elizabeth line (Custom House station), Underground and DLR (ExCeL can be accessed via two DLR stations: Custom House and Prince Regent), cable car or Uber Boat.
parking at the excel london
There are over 1,800 parking spaces across the Orange car park, located under the venue. All on-site parking is pay and display. All machines in the Orange car park accept card payments only.
Parking is available on a first come, first served basis, using pay and display. Parking for cars costs £25 for up to 24-hours. Parking is available for cars, transit vans and minibuses up to 3.5T.
Parking for commercial vehicles (those up to 2.8m high) costs £30 for 24-hours.
Parking for vehicles over 3.5T/Lorries costs £35.00 for up to 24-hours.
Our motorcycle parking is free and cannot be pre-booked. Upon entering through West entrance (for entrance to the car park, use ///expect.likes.eager or E16 1XL), please follow one-way system as it will take you to upper level to designated motorcycle bays in Zone 2.
There are clearly marked disabled parking bays in the Orange car park. Blue badge holders can park in designated disabled parking bays free of charge. There is a fine of £80 for parking in a disabled bay without displaying a valid disabled badge.
I bought a ticket, but didn’t receive it by email.
If you have any ticketing queries then please visit Seetickets Support Center
Which days are my tickets valid for?
If you have purchased a weekend ticket you will be able to enter the show hall on both Saturday and Sunday. If you have purchased a day ticket you will only be able to enter on the day you have bought the ticket for. If you would like to change your day ticket to the other day please get in touch with [email protected].
Can I buy a VIP ticket?
We have made a decision as a brand not to charge for these tickets, but if you follow us on social media then you might be able to win one for free!
How do I get the Show Guide
You can view the Show Guide online. This will be released in the week building up to the show.
What if I need to stay overnight?
You can find a list of hotels available supporting the event here.
Can I bring children with me?
Any adult can bring a child under 16 without charge, you can book this ticket when you book your own ticket through See Tickets.
Can I bring my pet?
Only support animals are allowed inside the Hall.
Will I need ID?
We don’t require ID to gain entry to the Show.
Do I need to book to see a speaker?
No, all speaker talks and panels are free-to-attend and are first come, first served.
What is your sustainability policy?
Read more about our sustainability policy here.
My question isn’t here
If you still have a question, please email us on [email protected]