About the event
What time is the Show open?
The show will be open 10am – 5:30pm on Saturday 21st and 10am – 4pm Sunday 22nd October 2023.
How do I get the Show Guide?
You can view the Show Guide online. This will be released in the week building up to the show.
Will I need ID?
We don’t require ID to gain entry to the Show.
Do I need to book to see a speaker?
No, all speaker talks and panels are free-to-attend and are first come, first served.
What is your sustainability policy?
Read more about our sustainability policy here.
Parking at The ExCeL London
There are over 1,800 parking spaces across the Orange car park, located under the venue. All on-site parking is pay and display. All machines in the Orange car park accept card payments only.
Parking is available on a first come, first served basis, using pay and display. Parking for cars costs £25 for up to 24-hours. Parking is available for cars, transit vans and minibuses up to 3.5T.
Parking for commercial vehicles (those up to 2.8m high) costs £30 for 24-hours.
Parking for vehicles over 3.5T/Lorries costs £35.00 for up to 24-hours.
Motorcycle parking is free and cannot be pre-booked. Upon entering the car park (for directions, please use what3words ///expect.likes.eager or E16 1FR), please follow the one-way system as it will take you to upper level to designated motorcycle bays in Zone 2.
There are clearly marked disabled parking bays in the Orange car park. Blue badge holders can park in designated disabled parking bays free of charge. There is a fine of £80 for parking in a disabled bay without displaying a valid disabled badge.
My question isn’t here
If you still have a question, please email us on [email protected]
How do I get tickets?
The box office for London Snow Show is now open, click the ‘get your tickets’ button on the top right of the website to secure your tickets!
I bought a ticket, but didn’t receive it by email.
If you have any ticketing queries then please visit Seetickets Support Center
Which days are my tickets valid for?
If you have purchased a weekend ticket you will be able to enter the show hall on both Saturday and Sunday. If you have purchased a day ticket you will only be able to enter on the day you have bought the ticket for. If you would like to change your day ticket to the other day please get in touch with [email protected].
Can I buy a VIP ticket?
We have made a decision as a brand not to charge for these tickets, but if you follow us on social media then you might be able to win one for free!
Can I bring children with me?
Any adult can bring a child under 16 without charge, you can book this ticket when you book your own ticket through See Tickets.
Getting to The ExCeL London
Parking is available on a first come, first served basis, using pay and display. If you are travelling to ExCeL London by road please use postcode E16 1FR to find us.
There are multiple ways of travelling to our venue: Elizabeth line (Custom House station), Underground and DLR (ExCeL can be accessed via two DLR stations: Custom House and Prince Regent), cable car or Uber Boat.
Travelling to the event sustainably
1 – Travel on public transport or actively where possible – save ££ by booking train/coach tickets in advance
2 – If travelling by car then we encourage car sharing with others you know and/or potentially using car sharing apps like liftshare.com or blablacar.com – save ££ when you book NEC car park tickets in advance
3 – Combine 1 and 2 – Have you thought about connecting with local public transport and bike hire schemes – see tfwm.org.uk (including park and ride options)
Can I bring my pet?
Only support animals are allowed inside the Hall.